Frequently Asked Questions

Find answers to frequently asked questions here. 

Also, please see the Appointment Information page
for even more information about appointments.

This FAQ page will help you to understand our stream-lined office policies and procedures, which allow us to keep your costs as low as possible while still providing exceptional care!

How do you pronounce your last name?

Bazylewicz is her maternal ancestral name from ancient Galicia which is now the Lemko region of the Carpathian Mountains in Southern Poland and Northern Slovakia.  It is pronounced BAZ-il-LEH-vich. 

What is your treatment approach?

Dr. Bazylewicz uses an integrative medicine approach which combines the best of functional medicine, naturopathic medicine, and traditional medicine. She believes in treating the root causes of disease rather than just treating symptoms.  

Also, she follows much of the ILADS Evidence-Based Guidelines for the Management of Lyme Disease, the Bredesen Protocol, the Shoemaker Protocol, and Root Cause Protocol.

What conditions do you treat?

Dr. Bazylewicz specializes in the treatment of chronic diseases which often involves:

  • chronic fatigue syndrome
  • fibromyalgia
  • zoonotic infections (Lyme, Bartonella, Babesia, Brucella, etc)
  • reactivated infections (EBV, HSV, etc)
  • other chronic infections (Toxoplasma, Mycoplasma, etc)
  • biotoxin illness
  • mold illness
  • autoimmune diseases (Lupus, Sjogrens, MS, etc
  • autoimmune encephalitis (PANS, PANDAS, etc)
  • neurodegenerative diseases (Alzheimer's, Parkinson's, ALS, etc)
  • mineral dysregulation
  • and more

Do you accept insurance?

In order to provide you with better service, Dr. Bazylewicz does not accept any third party payments from any sources including but not limited to private insurance, Medicare, Workers' Compensation, injury lawsuits, etc. You are responsible for all interactions with your third party payers.

However, she will provide you with a receipt at your appointment that you can turn into your insurance company for reimbursement. Most insurance companies (except Medicare and Medicaid) do reimburse your appointment fee on an out-of-network basis.  

Also, most insurance companies accept laboratory testing and prescriptions written by Dr. Bazylewicz.   However, Medicare may not pay for all ordered labs.

She cannot see Medicaid patients from any state because she is not a Medicaid provider.

What laboratory tests do you order?

Dr. Bazylewicz uses many lab tests to help direct treatment.  These tests include the Igenex Lyme Immunoblot test, many “regular” tests, many co-infection tests,  biotoxin labs, GI MAP tests and more as needed. 

Most insurance companies cover most labs.  You would be responsible for any co-pays and deductibles. She can order other specialty tests if requested and if needed, but these tests are rarely covered by insurance companies.

Blood work is not drawn at this office. Instead, we highly recommend that you visit LabCorp for your laboratory testing because they perform testing well and because they fax final results to us quickly without excess pages.

Alternatively, you can use Ulta Lab Tests especially if you are self-pay or if you have a high deductible plan.  They do not accept insurance, but they offer lower pricing than LabCorp.  Also, they provide Dr. Bazylewicz with even lower pricing than if you ordered the tests yourself, and she passes these even lower prices along to you.  Dr. Bazylewicz will recommend appropriate tests and then send the cart to you so that you can check out directly with Ulta. 

You can get your labs drawn at another facility rather than LabCorp or you can get another doctor to order labs for you.  However, these other facilities or doctors often fax hundreds of copies to us with much duplication and extraneous information that takes significant time (hours!) to sort out.  Also, we will not open lots of links and print out lots of individual labs.  So, if you use another facility or another doctor,  you will need to arrange for the results to be mailed (not faxed, not emailed) to us.  If the other facility or doctor does fax numerous labs to us, there will be an associated administrative fee based on $0.20/page and $275/hour.

How do I get my laboratory results?

Lab results will be interpreted for you and discussed with you at your next appointment.  You can obtain your own copies of the results at the LabCorp patient portal or Ulta patient portal or the patient portal from the laboratory that you used. 

Copies of lab results from Igenex or Diagnostic Solutions will be mailed to you with the paperwork from your next telemedicine appointment.

You will be contacted immediately for emergency lab values.

Monthly labs are needed for chronic medication usage. You will receive an email letting you know if your monthly labs are normal or if further action is needed.

If you use a laboratory or hospital other than LabCorp for your labwork and if that laboratory or hospital faxes an exuberance of redundant and pending results, the administrative fee is based on $0.20/page and $275/hour.  (Please see above lab section for more information.)

Do you offer primary care appointments?

No.  You should maintain your relationship with your primary care physician for primary care needs including any controlled medications (such as narcotics and anxiety medications), hospitalizations, medical emergencies, preventive care (such as mammograms and colonoscopies), general medical care, etc.

Do you work with other doctors, and, if so, how?

Absolutely!  And the best way for practitioners to respect each other and to work with each other is for each doctor to manage certain aspects of patient care rather than for everyone to manage everything with overlap and confusion.  The expression "Too many cooks spoil the soup" is quite appropriate in medicine as it is in the kitchen. 

For example, if you choose Dr. Bazylewicz to manage your chronic diseases and infections, then it is best if your primary care physician, chiropractor, or nutritionist do not try to do so as well; however, it is great if they would manage other conditions related to their specialty, such as thyroid management, mechanical adjustments, and dietary advice, respectively. And if you choose Dr. Bazylewicz to manage your Alzheimer's Disease with the Bredesen protocol, then it also works well for your neurologist to manage your dementia with traditional methods.  In these cases, each practitioner works within their expertise without overlap and confusion for the patient. 

You are welcome to share your lab results with your other practitioners.

What happens if I am late to my appointment?

We strive to run on time; therefore, your appointment will start promptly at your scheduled time. If you are late, we will not be able to cover as much in your allotted time. If you are consistently really late, we may not schedule future appointments.

What is your cancellation policy?

This topic is so important for your health that we have created a separate page for our cancellation policy.  Please let us know if you have any questions.

What do I do for medical emergencies?

If you have a medical emergency, please go straight to the emergency room. Your primary care physician should respond to all emergencies. If your situation is not resolved, you may call for further advice. Emergency phone calls are billed at $275 up to 30 minutes and then prorated at $275 per hour thereafter.

How do I get my prescriptions refilled?

Prescriptions are only refilled at appointments.  Automated refill requests sent from your pharmacy will be ignored because they are usually always computer-generated. Please make sure to ask for any needed refills during your appointment in order to avoid an administrative fee. Treatment plans are not changed between visits, but only at appointments.

Dr. Bazylewicz does not prescribe any controlled substances.

How do you handle communication between office appointments?

Routine communication is done via email for efficiency and documentation.  All patients must have a personal email address that they check frequently.  Reminder emails are sent prior to appointments; please confirm your appointment by replying to those emails.   Keep in mind that the internet is not secure regarding confidential information.

You are welcome to discuss a few urgent questions or concerns about current treatment via occasional emails for no charge. However, if you have many questions, complex questions, confusing questions, or complicated medical issues, you will be asked to make a telemedicine appointment or a phone appointment or an email appointment as appropriate in order for us to provide better advice.

Non-urgent questions and concerns are best answered at your next regular appointments and not with emails.  Non-urgent matters include a new treatment that you just read about or a new supplement that you just found out about or a recent book that you just heard about or a link to the newest research study or daily updates or chart updates, etc. 

You will be charged a retroactive administrative fee at a rate of $275 per hour if more than 30 minutes is spent reading/answering your emails per 30 day period.

We greatly appreciate your cooperation so that we can be available for urgent concerns for you and other patients.

What do I do if I need administrative paperwork and services?

Our philosophy is to keep appointment fees as low as possible. We believe that it is much more fair to keep rates low for everyone, and only charge extra for those who need extra services.

Most patients do not need any additional services, but some patients want various forms or other paperwork.  Dr. Bazylewicz may perform administrative tasks for an additional charge on a case-by-case basis.

She does not do insurance pre-certifications, or do pharmacy prior authorizations, or complete disability forms or letters, or send records to Social Security Administration or Veterans Administration or disability companies, etc.

  • Usually, simple tasks can be performed for free during appointments.
  • Between appointments, fees are usually $30 for simple documents and tasks, or $275 per hour for longer documents and tasks.
  • The requested administrative work will be performed after receipt of payment.
  • Please contact Dr. Bazylewicz for her fee schedule regarding legal work.

Can I get copies of my medical records?

LABS: You can obtain your lab results at the LabCorp patient portal or the patient portal of your laboratory.   Any Igenex or Diagnostic Solutions results will be mailed to you after your  telemedicine appointment.

PLANS: You will also receive an updated treatment plan after each visit that you can use for your own personal medical record.

And, you can share your labs and plan with your other providers.

Thus, there is no need for you to ask for additional medical records, but if you still want them, then you will be charged for them according to current allowable rates.

Do you treat adults, teens and children?

Dr. Bazylewicz is trained in Family Practice and in the medical care of the entire family. Therefore, she can treat all ages. However, at this time, she only treats adults and young adults who are at least 12 years old, who are over 100 pounds, and who are able to swallow capsules/tablets.

Do you provide family discounts?

No, we do not provide family discounts because our rates are already incredibly low.

I want to make an appointment. What do I do next?

Congratulations on wanting to improve your health!

In order to schedule a regular telemedicine appointment, please fill out the Appointment Request Form after you have read this page and the Appointment Information page. The adult patient must make his/her own appointment using his/her own email address unless physically, emotionally, or mentally impaired.  Then, Dr. Bazylewicz will email you back with appointment options.

We look forward to helping you travel the healthy path to wellness!

Let food

be thy medicine, 

and medicine 

be thy food.  




Your word

is a lamp

to my feet

and a light

to my path.

~Psalm 119:105



The secret of health

for both mind and body

is not to mourn for the past,

worry about the future,

or anticipate troubles,

but to live in the present moment wisely and earnestly.

~Buddha (paraphrased)